Frequently Asked Questions (FAQs)

Zoom meetings are available if you don’t want meet in person. I can accommodate physical distance guidelines in my office and if you prefer we can both wear masks. We can also provide a 100% online cloud based experience for you. Effective July 1, 2021 we are resuming in office meetings and masks will not be required for clients.

Our technical services are related to accounting software and software that connects or provides extra functionality that the accounting software might not. We offer a range of technical services from migrating desktop accounting software to the cloud, to researching and implementing related or connected software.  Many of our projects are one time and custom.  Check out our case studies for some our past projects. 

Yikes! No one likes to get calls or letters from CRA.  Please contact us as soon as possible so we can make a plan to get you on track and more importantly get you back on CRA’s good side.  If CRA is giving you nasty phone calls, please make sure that it is actually the CRA calling you.  Please see our blog here on CRA scams for more information.

Catchup bookkeeping is for those who have had NO bookkeeping done at all and need one or more years of bookkeeping completed.

Rescue bookkeeping is a situation where someone has already done the bookkeeping but it is incorrect and needs to be cleaned up or ‘rescued’. Often it is faster and less expensive to just start over.
Monthly bookkeeping is real time bookkeeping. Typically the accounting file is connected to the bank and transactions are processed monthly almost in real-time. Monthly bookkeeping in this form allows you as the business owner to keep tabs on your business — as it happens. Catchup bookkeeping is a more budget friendly bookkeeping method — typically this method is for clients who only want bookkeeping to prepare a tax return.

We can help you move to the cloud and take advantage of all it offers.  In some situations it might make sense for you to stay on the desktop version.  Connect with us so we can discuss what the best solution is for you. 

QuickBooks Online, Xero and Sage online are great options if you want to work online.  We focus our expertise on QuickBooks online but also work with Xero.  We are an Elite – QuickBooks ProAdvisor, the highest level you can achieve.  

We don’t provide onsite bookkeeping services but we can meet with you at your office/business location if your prefer.  Please contact us if this is a service you require.

We do not prepare tax returns or year ends. We work with a number of great accountants and we are happy to provide you with some names.

We can do the bookkeeping if you have another firm performing the review engagement.  If you need someone to do the review engagement we are happy to provide names.

In most cases we will be able to assist, but sometimes it might be easier to start over. Connect with us so we can discuss the best way to move forward for you.

For cleanup and special projects we typically charge by the hour or unit of work. For catchup bookkeeping we base our fee on the # of pages of bank and or credit card statement. For rescue-files we charge by the hour.
Check our pricing page here for more information.

The best and most cost effective solution is for you to scan in your receipts.
If you don’t have a scanner most Staples will scan for you.
For ongoing clients we can also provide a scanning service

Please connect with us and we can let you know the best way to scan in your documents.

CPAs (Chartered Professional Accountants) are held to higher standards than non-designated bookkeeping and accounting firms.

Our bookkeeping and accounting fees are comparable with those of non-designated accountants and bookkeepers.

Just because someone says they are an accountant does not mean they are a CPA.  

We love our credit card points too. However, they do come at a cost. When you pay with a credit card it increases our costs so we aren’t able to offer you the low prices we can when you sign up for a P.A.D. If it is really important for you to use your credit card, please contact us and we will design a plan for you that accommodates paying by credit card.

One of our specialties is helping businesses move to the cloud and adopt digital and paperless strategies.  It can be a simple as converting Sage50 desktop to QBO or Xero or as complex as converting from a legacy desktop accounting system to a cloud based system.  

Do you have a question not answered here? Please connect with us. The first session is complimentary.